File Types:
We accept many different file types to accommodate the many different cameras, and imaging software. Although we accept almost any file type, we prefer JPEG (.jpg, .jpeg, .jpe), TIFF (.tiff, .tif),or Camera Raw (.raw, .crw, .mrw, .dcr, .dng). As a rule of thumb, the closer the file is to the original the better. Wondering if we accept the file type you are using? contact Us.
Size and Pixels:
As a general rule of thumb if your jpeg file is 1 megabyte or more and/or you are shooting with a 2.5 megapixel camera or higher your file should be big enough to enlarge on canvas. Again, the closer the file is to the original the better. If you have any questions about your file please contact us.
Cropping:
We will crop your image to best fit the canvas of your choice, so giving us the uncropped original is usually the best. If you have a specific cropping you would like to see, please select the “Slight” CustomizeIt! ReTouch option and give us a description in the “special instructions” field in the order process. If you have any questions about cropping please contact us.
Prints, Negatives, & Slides:
We happily accept photo prints, negatives, or slides. Just place your order and select “I have a print, negative, or slide” and we immediately send you an easy to use photo mailing kit. Return the kit with your print, negative, or slide and we will scan it and return it with your photo on canvas.
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